Privacy Policy

When you engage with our medical practice, we collect personal and medical data necessary for healthcare services by Dr.Aaarthy Uro. This may include:

• Personal details such as name, address, and contact details.
• Medical history, current health conditions
• Insurance information
• Contact Preferences
• Communication records related to your healthcare

To protect your personal information, we:

• Implement industry-standard cybersecurity protocols
• Use encrypted payment and record systems
• Restrict staff access to patient information on a need-to-know basis
• Conduct regular security audits and training
• Maintain physical and digital safeguards

How We Obtain Consent

1. By scheduling an appointment or receiving medical services, you consent to our collection and use of your personal and medical information for healthcare purposes.
2. For any secondary uses of your information (such as research or marketing), we will:
   • Directly request your explicit consent
   • Provide clear options to opt-in or opt-out
   • Ensure transparency about the intended use of your information

Withdrawing Consent

You may withdraw consent for non-essential information processing at any time by contacting Dr Aarthy P. However, certain medical record retention may be required by law.

Payment Processing

We use Razorpay for processing payments. Our payment procedures adhere to the Payment Card Industry Data Security Standard (PCI-DSS), which is a joint effort of major credit card brands including Visa, MasterCard, etc.

Key payment security features include:

• Card data is not stored on our servers.
• Payment information is encrypted during the transaction.
• Transaction data is used only to complete the specific purchase.
• Compliance with PCI-DSS requirements to ensure secure handling of credit card information.

Third-Party Services

Third-party payment processors and service providers are required to maintain the confidentiality and security of your payment information, following strict PCI-DSS guidelines.

We use your information for:

• Providing medical care and treatment
• Billing and insurance processing
• Appointment scheduling and reminders
• Continuity of care communications
• Compliance with legal and professional medical regulations

We may disclose your medical information:

• To other healthcare providers involved in your care
• For insurance billing purposes
• When required by law (e.g., mandatory reporting)
• With your explicit written consent

You have the right to:

• Access your medical data
• Request changes to your data
• Know how your information is used
• Request restrictions on information sharing
• Receive a copy of this privacy policy

When you provide your email or phone number, you consent to receive:

• Appointment reminders
• Test results
• Healthcare recommendations
• Billing information

You can opt out of non-essential communications at any time.

We may update this privacy policy periodically. Changes will be:

• Posted on our website
• Communicated via email or during your next visit
• Effective immediately upon posting

Our privacy practices comply with:

• Payment Card Industry Data Security Standard (PCI-DSS)
• Financial Information Privacy Standards
• Healthcare Information Privacy Regulations

Our website uses cookies to:

• Improve user experience
• Maintain session information
• Enhance website functionality
• Not track personal browsing outside our site

Patients must be of legal age or accompanied by a legal guardian. For minors, parental/guardian consent is required for information processing.